Privacy Policy for Aarvee Academy Mobile App

Last Updated: July 29, 2026

Aarvee Academy ("we", "our", "us") is committed to protecting the privacy of our mobile app users (students, parents, and visitors). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our "Aarvee Academy" mobile application (the "App") for JEE/NEET preparation services.

By downloading, installing, accessing, or using the App, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use the App.

1. Information We Collect

We collect various types of information in connection with the services we provide through our App, including:

• Personal Identifiable Information (PII):
  • Contact Information: Name, address, email address, phone number.
  • Demographic Information: Date of birth, gender, educational background, class/grade.
  • Academic Information: Performance data, test scores, attendance records, course progress, quiz results, study habits within the App.
  • Payment Information: When you make an in-app purchase, we collect payment details (e.g., credit/debit card numbers, bank account details). Note: We do not store full payment card details on our servers; these are handled by secure third-party payment gateways (e.g., Google Play Store, Apple App Store, or integrated payment partners).
  • Login Credentials: Username, password, and other security information for authentication and access.
• Non-Personal Information:
  • Usage Data: Information about how you access and use our App, including features used, content viewed, time spent on specific sections, crash reports, and app version.
  • Device Information: Information about the mobile device you use to access the App, such as device model, operating system version, unique device identifiers (e.g., IMEI, Android ID, IDFA), IP address, mobile network information, and diagnostic data.
  • Tracking Technologies: We may use various tracking technologies (e.g., cookies, local storage, unique app identifiers) to track activity within our App and hold certain information.
• Information from Device Permissions (if granted by you):
  • Storage Access: To store downloaded course materials, cache data, or allow you to upload profile pictures/documents.
  • **Camera/Microphone:** If the app offers features like live classes with audio/video interaction, or a photo upload for assignments. (Specify if applicable)
  • **Network Access:** Essential for the app to function and retrieve content.
  • **Push Notifications:** To send you alerts about new content, deadlines, or important announcements.
  • **Biometric Data (e.g., Fingerprint/Face ID):** If the app offers this for login, this data is typically processed locally on your device and not collected or stored by us.
  • **Other Permissions:** Any other specific permissions the app may request.

  You can manage device permissions through your device's settings.

2. How We Collect Information

We collect information through various methods, including:

• Directly from you: When you register for an account, enroll in a course, fill out forms within the app, contact us, or participate in surveys.
• Automatically: As you use the App, we collect usage data, device information, and data from tracking technologies.
• From device permissions: If you grant us permission, we may access certain features of your device.
• From third parties: We may receive information from partners (e.g., payment processors, analytics providers, app stores) or publicly available sources.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our App and its services, including JEE/NEET preparation courses.
• To process your registrations and in-app purchases.
• To manage your account and provide customer support.
• To personalize your experience and deliver relevant content, study plans, and resources within the App.
• To monitor and analyze trends, usage, and activities in connection with our App to improve its functionality and user experience.
• To send you push notifications, updates, newsletters, marketing, and promotional materials that may be of interest to you (you can manage notification preferences in the App or device settings).
• To communicate with you about your courses, progress, and important notices.
• To detect, prevent, and address technical issues, fraud, or other illegal activities.
• To comply with legal obligations and enforce our terms and conditions.

4. Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, analytics, data storage, email/notification delivery, and customer support.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• To Protect Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal data to third parties.

5. Data Security

We use reasonable administrative, technical, and physical security measures to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no electronic transmission over the Internet (including through a mobile app) or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

6. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The exact period depends on the type of data and its purpose.

7. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: The right to request that we erase your personal data, under certain conditions.
• Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
• Object to Processing: The right to object to our processing of your personal data, under certain conditions.
• Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links & Services in the App

Our App may contain links to third-party websites or integrate with third-party services (e.g., payment gateways, analytics tools, video players) that are not operated by us. If you click on a third-party link or use a third-party integrated service, you will be directed to that third party's site or service. We strongly advise you to review the Privacy Policy of every third-party site or service you visit or use. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Aarvee Academy's App services are primarily directed at students preparing for competitive exams like JEE/NEET, who may include minors. We are committed to protecting the privacy of children. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly.

For students under 18, we encourage parental involvement and oversight in their online activities and use of our App.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page (and updating the "Last Updated" date) and, where appropriate, through a notice within the App or via email. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: